Return & Refund Policy

You may return eligible items within [RETURN_WINDOW] of the delivery date for a refund or exchange, subject to the conditions described below.

This is a merchant policy and is not required by federal law; it is offered as a courtesy to our customers.

Returned items must be unused, in their original packaging, and in the same condition as received, with all tags and accessories included.

We reserve the right to deny a return or refund if the item shows signs of use, damage, or is missing original packaging or accessories.

Certain items are not eligible for return, including but not limited to final sale items, gift cards, perishable goods, and personal care items, as noted on the product page at the time of purchase.

Unless the return is due to our error (such as receiving a defective or incorrect item), the customer is responsible for return shipping costs.

We recommend using a trackable shipping method, as we are not responsible for items lost or damaged in transit back to us.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your original payment method within a reasonable time after approval.

Original shipping charges are non-refundable unless the return is due to our error.

To initiate a return, please contact us at [EMAIL_CONTACT] with your order number and reason for return prior to shipping the item back to us.